Privacy Policy
The Unmuted Community
Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. Introduction
Welcome to The Unmuted Community ("Community," "we," "us," or "our"), a community-based platform operated by UNMUTEDCO LLC. This Privacy Policy explains how we collect, use, protect, and share your personal information when you participate in our online community platform.
Our Mission: The Unmuted Community serves as a digital gathering space for Black and brown communities, creators, entrepreneurs, and allies to connect, collaborate, and amplify their voices through meaningful dialogue and shared experiences.
2. What This Policy Covers
This Privacy Policy applies specifically to The Unmuted Community website and associated community features, including:
- Community forums and discussion boards
- Member profiles and directories
- Community events and meetups
- Direct messaging and private communications
- Community groups and special interest forums
- Member networking and connection features
- Community-generated content and contributions
- Community newsletters and announcements
Note: This policy is separate from the privacy policies of other Unmuted Collective services. If you use other platforms in our ecosystem, those services are governed by their respective privacy policies.
3. Information We Collect
3.1 Registration and Profile Information
- Basic Profile Data: Name, username, email address, profile photo
- Demographic Information: Age range, location (city/state), pronouns (optional)
- Professional Information: Industry, job title, company name (optional)
- Community Interests: Topics of interest, community groups joined
- Verification Information: For verified community members or leaders
3.2 Community Activity Information
- Posts and Comments: Forum posts, replies, comments, and reactions
- Private Messages: Direct messages between community members
- Event Participation: RSVP status, event attendance, feedback
- Group Memberships: Community groups and forums you join
- Community Contributions: Articles, resources, or content you share
3.3 Technical and Usage Information
- Device and Browser Data: IP address, browser type, device information
- Platform Usage: Pages visited, time spent, features used
- Interaction Data: Likes, shares, follows, and other engagement metrics
- Session Information: Login times, frequency of visits, activity patterns
3.4 Communication Preferences
- Notification Settings: Email, push notification, and alert preferences
- Community Updates: Newsletter subscription status and preferences
- Event Communications: Meeting reminders and community announcements
4. How We Use Your Information
4.1 Community Experience
- Create and maintain your community profile
- Enable participation in forums, discussions, and groups
- Facilitate connections between community members
- Provide personalized content recommendations
- Send community updates and relevant announcements
4.2 Communication and Engagement
- Deliver direct messages between members
- Send event invitations and reminders
- Provide community newsletters and updates
- Enable notifications for relevant discussions and activities
- Facilitate community-wide communications
4.3 Community Safety and Moderation
- Monitor community guidelines compliance
- Investigate reports of inappropriate behavior
- Prevent spam, harassment, and harmful activities
- Maintain a safe and inclusive community environment
- Enforce community standards and policies
4.4 Platform Improvement
- Analyze community engagement and participation patterns
- Improve platform features and user experience
- Develop new community tools and capabilities
- Generate insights about community interests and needs
5. Information Sharing Within the Community
5.1 Public Community Information
The following information is visible to other community members:
- Public Profile: Display name, profile photo, bio, location (if provided)
- Forum Activity: Public posts, comments, and forum participation
- Community Contributions: Shared articles, resources, and public content
- Group Memberships: Participation in public community groups
- Event Participation: Attendance at public community events
5.2 Private Information
The following information remains private:
- Personal Contact Information: Email address, phone number
- Private Messages: Direct communications between members
- Detailed Analytics: Specific usage patterns and behavior data
- Account Settings: Privacy preferences and notification settings
5.3 Member Connections
- Members can choose to connect with each other
- Connected members may see additional profile information
- You control what information is shared with connections
- Connection lists are private unless you choose to make them public
6. Information Sharing with Third Parties
6.1 Within The Unmuted Collective
We may share limited information with other Unmuted Collective platforms to:
- Provide integrated experiences across our ecosystem
- Offer relevant services and opportunities
- Maintain consistent community standards
- Enable cross-platform notifications and updates
6.2 Service Providers
We work with trusted third-party providers for:
- Community Platform Hosting: Secure hosting and infrastructure
- Email Communications: Newsletter delivery and notifications
- Analytics Tools: Understanding community engagement (anonymized data)
- Security Services: Protection against spam and malicious activities
- Event Management: Coordination of community events and meetups
6.3 Community Partners
With your explicit consent, we may share information with:
- Event Sponsors: For community events you choose to attend
- Educational Partners: For workshops and learning opportunities
- Professional Networks: For career and business development opportunities
6.4 Legal Requirements
We may disclose information when required to:
- Comply with applicable laws and regulations
- Respond to valid legal requests and court orders
- Protect the safety and rights of community members
- Investigate violations of our community guidelines
7. Your Privacy Controls
7.1 Profile Privacy Settings
- Visibility Controls: Choose who can see your profile information
- Activity Privacy: Control visibility of your community activity
- Contact Preferences: Manage who can message you directly
- Group Participation: Control visibility of group memberships
7.2 Communication Preferences
- Email Notifications: Customize email frequency and types
- Platform Notifications: Manage in-app alerts and messages
- Community Updates: Opt in/out of newsletters and announcements
- Event Communications: Control event-related messages
7.3 Content Management
- Post Visibility: Control who can see your posts and comments
- Content Sharing: Manage how your content can be shared
- Historical Content: Edit or delete previous posts and comments
- Account Deactivation: Temporarily or permanently disable your account
8. Data Security and Protection
8.1 Security Measures
- Encryption: All data encrypted in transit and at rest
- Access Controls: Limited access to personal information by staff
- Regular Security Audits: Ongoing security assessments and improvements
- Incident Response: Rapid response to security incidents or breaches
8.2 Data Retention
- Active Accounts: Profile and activity data retained while accounts are active
- Inactive Accounts: Accounts inactive for 2+ years may be archived
- Deleted Content: Deleted posts removed from public view immediately
- Legal Retention: Some data retained longer for legal or safety reasons
8.3 Account Security
- Strong Passwords: Encouraged use of strong, unique passwords
- Two-Factor Authentication: Available for enhanced account security
- Login Monitoring: Unusual login activity detection and alerts
- Device Management: Control which devices can access your account
9. Your Rights and Choices
9.1 Access and Portability
- Request a copy of your personal information
- Download your community posts and content
- Access your account activity and engagement history
- Review your privacy settings and preferences
9.2 Correction and Updates
- Update your profile information and preferences
- Correct inaccurate or outdated information
- Modify your communication and privacy settings
- Change your community group memberships
9.3 Deletion and Account Management
- Delete specific posts, comments, or content
- Deactivate your account temporarily
- Permanently delete your account and associated data
- Request removal of specific personal information
9.4 Communication Opt-Outs
- Unsubscribe from community newsletters
- Disable specific notification types
- Opt out of promotional communications
- Limit contact from other community members
10. Community Guidelines and Content Moderation
10.1 Content Monitoring
- Community posts and interactions are subject to moderation
- Automated systems and human moderators review content
- Reports of inappropriate content are investigated promptly
- Community guidelines are enforced consistently
10.2 User Reporting
- Members can report inappropriate content or behavior
- Anonymous reporting options available
- Reports are investigated and appropriate action taken
- Feedback provided to reporting members when appropriate
10.3 Enforcement Actions
- Warning for minor guideline violations
- Temporary suspension for serious violations
- Permanent account removal for severe or repeated violations
- Content removal when it violates community standards
11. International Users and Data Transfers
11.1 Global Community
The Unmuted Community welcomes members from around the world. When you participate from outside the United States:
- Your information may be transferred to and processed in the United States
- We implement appropriate safeguards for international data transfers
- You consent to such transfers by using our community platform
11.2 Regional Privacy Rights
- European Users: GDPR rights including access, rectification, and erasure
- California Residents: CCPA rights including disclosure and deletion
- Other Jurisdictions: Rights as provided by applicable local privacy laws
12. Age Requirements and Youth Protection
12.1 Minimum Age
- Community members must be at least 16 years old
- Users under 18 require parental/guardian consent
- Special protections apply for youth community members
- Age verification may be required for certain features
12.2 Youth Safety Measures
- Enhanced content moderation for youth interactions
- Limited visibility of youth member profiles
- Special reporting mechanisms for youth safety concerns
- Educational resources about online safety and digital citizenship
13. Changes to This Privacy Policy
13.1 Policy Updates
We may update this Privacy Policy to reflect:
- Changes in community features or functionality
- New privacy laws or regulations
- Feedback from community members
- Best practices in community privacy protection
13.2 Notification of Changes
- Email notification to community members for material changes
- Prominent notice on the community platform
- Opportunity to review changes before they take effect
- Continued participation indicates acceptance of updated policy
14. Contact Information
Community Privacy Officer
Email: [email protected]
Community Support: https://workbench.unmutedco.com
General Community Questions: [email protected]
Privacy Requests
For community privacy-related requests, please include:
- Your community username and email address
- Specific details about your privacy request
- Any relevant screenshots or reference information
- Preferred method for response
Community Feedback
We value your input on community privacy:
- Feedback Email: [email protected]
- Community Suggestions: Use our in-platform feedback tools
- Privacy Concerns: Report immediately through our support system
15. Legal Framework
15.1 Governing Law
This Privacy Policy is governed by the laws of the State of New York and applicable federal laws of the United States.
15.2 Compliance Commitment
The Unmuted Community is committed to compliance with:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Children's Online Privacy Protection Act (COPPA)
- Other applicable privacy and data protection laws
15.3 Dispute Resolution
- Initial resolution through community support channels
- Escalation procedures for unresolved privacy concerns
- Alternative dispute resolution for eligible matters
- Legal remedies as provided by applicable law
The Unmuted Community exists to empower and connect our members while respecting their privacy and fostering a safe, inclusive environment. This Privacy Policy reflects our commitment to transparency and protecting the personal information of our diverse community members.
Policy Version: Community 2025.1
Community Guidelines Reference: See Community Standards
Next Review Date: July 1, 2025
Community Values: Respect • Authenticity • Empowerment • Connection • Privacy